Slovak Safer Internet Centre

Awareness centre

The SK SIC awareness centre was established in 2007 for informing children, parents and teachers about better and safer use of the internet, building on enhanced digital resource centres (repositories), from which specific awareness toolkits and services are adapted and deployed, in cooperation with third parties (schools, industry). More specifically the awareness centre intends to:
  • Devise awareness campaigns and resources targeting children, parents, grandparents, teachers and social workers on how to give children the digital skills and tools they need to take advantage of the internet and to navigate safely online, promoting awareness of parents and children about online quality content and experiences, and make the associated resources available through their services.
  • Evaluate the impact of the awareness campaigns on the target groups and provide qualitative and quantitative feedback at European level through the core service platform.
  • Establish and maintain partnerships and promote dialogue and exchange of information with key players (government agencies, ISPs, user organisations, education stakeholders) at national and international level.
Email address: Website: Social media:


The SK SIC has operated a national online helplines ́ service for reporting and dealing with harmful contact (grooming), conduct (cyberbullying) and content since 2008. More specifically, the Slovak helpline undertakes to:
  • Offer one-to-one conversations, online and/or by telephone, with trained helpers in real time to give advice and support to parents and children on issues related to their use of online technologies.
  • Draw up operating guidelines in compliance with national law, including data protection rules.
  • Ensure that reporting mechanisms are interoperable both with the core platform and with reporting via service providers such as social networking services.
  • Provide qualitative and quantitative feedback at European level through the core service platform.
Email address: Website: Social media:


Since 2010, the SK SIC has operated the Slovak hotline for receiving and managing reports and data on online illegal child sexual abuse. 
More specifically, hotline services include:
A. Operation
  • Operate a hotline to receive information from the public relating to illegal content in respect of child pornography, racism and xenophobia.
  • Draw up a manual of procedures in cooperation with law enforcement authorities and in accordance with best practice guidelines.
  • Undertake a preliminary assessment of the legality of the content reported. and trace its origin, and forward the report to the appropriate body for action (ISP, the police or corresponding hotline) including systematic notice to the host provider of content assessed as child pornography.
  • Ensure compatibility with data formats of the core platform and provide statistics required for measuring the impact and effectiveness of the network.
  • Tight collaboration with INHOPE network and the Ministry of Interior of the Slovak republic.
B. Research
  • Detection and verification of child sexual abuse.
  • Tight collaboration with the University Hospital of Bratislava (Psychiatric clinic) and the University of Healthcare and Social Work of St. Elizabeth.
C. Safer schools prevention
  • Provide safer schools prevention activities.
Email address: Website:

Youth participation

The youth panel is a national empowerment network of young representatives used as an advisory body on safer internet issues.
Young people from the national youth panel contribute to effective project implementation by expressing their views and sharing their knowledge/experience about online technology issues. The youth panel helps to tailor the activities and tools within the project to better address the needs of young people. Feedback is sought from the panel on already-implemented activities and to follow the trends in the age group of teens.
The youth panel has a national structure of four key regional parts of the country formed with about 8-12 members in each, who meet regularly. Focus group methodology is used during the meetings, together with brainstorming, structured and moderated discussion.
Email address:

Key successes

The Slovak Safer Internet Centre (SK SIC) has operated since 2007 while continuously implementing the goals and aims of the Safer Internet and Safer Internet Plus programme.
In the past eight years, SK SIC has established a strong position within the protection of children/youth in virtual space. SK SIC has contributed to best practices in Europe and globally through the development of 1,856 tools.
SK SIC operates 10 websites, 5 social media pages totally having 14.1 million views and almost 7 million downloads of online tools so far. SK SIC has disseminated almost 1 million offline tools. Over 11,000 media outputs have been published in total.
SK SIC has trained over 50,000 adults (teachers, parents, social workers, and so on), 123,000 children/youth and, within the empowerment, involved over 1 million children/youth.
Within the hotline operation work, over 14,000 reports have been received. SK SIC is also very active in the legislation process concerning safer internet issues.
SK SIC has received over 20 awards proving the outstanding reach of activities and tools delivered.

Key partners/supporters

The Slovak SIC involves national and international key industry organisations, major communication service providers and ISP associations, significant non-governmental organisations and networks dealing with childcare, representatives of university researcher children ́s use of new media, representatives of teachers and parents, other key NGOs and networks relevant in the field, government agencies and networks, the law-enforcement agency, representatives of the youth panel and other youth organisations/networks, municipalities, and so on. 
Totally, this means the involvement of additional 54 organisations and 166 municipalities.
For a full infographic, see

Location: Slovakia Email address: Phone: +421948201007 Website: