Romanian Safer Internet Centre

Awareness centre


Ora de Net project promotes internet safety among Romanian children, parents, teachers and specialists by creating public awareness campaigns, by offering informative sessions, trainings, and by improving educational methods used in schools, but also by proposing public policies and better legislation in this field. The project also aims to combat illegal or harmful content and internet-related offences (child sexual abuse material (CSAM), grooming), to encourage the responsible use of the internet and new communication technologies by children, parents and teachers, to influence decision making by bringing together key stakeholders in formulating and implementing realistic policies.

Email address: Website: Social media:



***In the current context of the COVID-19 pandemic, the ctrl_AJUTOR Helpline is available by phone from Monday to Friday, between 9:00 - 13:00 at 0740 992 176 (normal rate)***
ctrl_AJUTOR is a counselling line where children, teenagers and parents can call and get help or advice when faced with a difficult situation online. ctrl_AJUTOR can be reached in the following ways:


esc_ABUZ is a reporting service, a civil point of contact which provides its users with the opportunity to inform competent authorities, while keeping their anonymity, about child sexual abuse images they might encounter online. The Hotline, esc_ABUZ, is a component of the Safer Internet Project that was taken over by Save the Children in 2015, from its consortium partner FOCUS – Centre for Missing and Sexually Exploited Children. In October 2015, the Romanian Hotline also became a member of the international INHOPE network that brings together similar reporting lines from 48 countries with the aim of combatting network abusers, traffickers of minors, and producers of child pornography.
Email address: Website:

Youth participation

Within Save the Children Romania, we have a group of young volunteers which we work closely with on developing youth-led campaigns. Such campaigns against hate speech and cyberbullying were implemented by the youth panellists. We also involve the young volunteers in consultations and consultation events, while their recommendations are taken into account when developing resources and campaigns, and also passed along to the relevant authorities.  
The volunteers are also involved in activities such as public events and campaigns, organising events in specific periods celebrating Safer Internet Day (SID), Europe Day, the national programme, International Volunteering Week, and so on. They develop partnerships with local authorities, schools, parents associations, others NGOs and media for an increased impact of their activities at local level.
Email address: Website:

Key successes

Since 2008, when it was first launched, the Safer Internet Programme has achieved a number of relevant and important results:
  • 399,000 children and 100,000 adults (parents and teachers) were involved in direct activities.
  • 7,000 children, parents and teachers benefitted from counselling and advice related to internet safety issues and over 6,400 reports of illegal content were received.
  • The first guide related to online safety in Romania was developed and launched alongside the Ministry of Education.
  • Over 2,000 students and 7,000 teachers have used the online safety resources put at their disposal in order to organise activities.
  • 260 specialists in child protection across the country were trained.
  • 73 teacher trainers were involved in the creation of an accredited training course for teachers related to internet safety.

Key partners/supporters

Government organisations:
  • Ministry of National Education
  • Ministry of Communication and Informational Society
  • National Authority for Regulation in Communication Services
  • National Authority for Children's Rights Protection and Adoption
  • General Inspectorate of the Romanian Police
  • National Agency for Combating Child Trafficking
  • Institute For Sociology of the Romanian Academy
  • National Council for Combating Discrimination
  • Bucharest Center for Resources and Educational Assistance
  • Prevention Institute of the Romanian Police
Private organisations:
  • UPC
  • Telekom
  • Orange
  • Google
  • Kaspersky
  • Bitdefender
  • ECDL
  • Microsoft
  • Internet Service Providers' Association

Location: Bucharest, Romania Email address: Phone: +40 21 224 24 52 Fax: +40 21 224 24 54 Website:

Additional links/resources