HOTLINES

INHOPE is the International Association of Internet Hotlines. It is an active and collaborative network of 46 hotlines in 42 countries worldwide, dealing with illegal content online and committed to stamping out child sexual abuse from the internet.

Within the structure of European Safer Internet Centres, INHOPE Hotlines offer the public a way of anonymously reporting internet material, including child sexual abuse material (CSAM), they suspect to be illegal. The Hotline will ensure that the matter is investigated and if found to be illegal the information will be passed to the relevant Law Enforcement Agency and in many cases the internet service provider (ISP) hosting the content.
 
On this page, you'll find a selection of articles corresponding to the work of Hotlines.
 
For further information on the work of INHOPE, or to report illegal content online, visit the INHOPE website direct.

Red PaPaz is building first Spanish-speaking Safer Internet Centre (SIC) in Latin America

  • Awareness
  • 30/09/2020
  • Red PaPaz, Colombian participant in the SIC+ pilot programme

Red PaPaz is a non-governmental organisation (NGO) that encompasses a network of parents and caregivers since 2003 in Colombia. This network seeks to promote skills for the protection of Colombian children and adolescents' rights, through relevant actions based upon evidence and good practices.

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Recognising child sexual abuse material (CSAM)

With September well underway, many of us are returning to more time spent on laptops and online. The INHOPE network of internet hotlines works hard to remove illegal content and to make sure that you and your children don't come across images and videos of child sexual abuse. To help in this fight, and to provide support in this back to school season, INHOPE wants to make sure that everyone is informed on what child sexual abuse material (CSAM) is and what kind of content should be reported. INHOPE also offers tips on how to avoid photos of children and young people ending up in the hands of predators.

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FSM's role of self-regulation under NetzDG

  • Hotlines
  • 04/09/2020
  • FSM, the German hotline

The Voluntary Self-Regulation for Multimedia Service Providers (FSM), German hotline, was recognised by the Federal Office of Justice as the first institution of regulated self-regulation under the Network Enforcement Act (NetzDG) fulfilling the prerequisites of independence and proper transparent procedure.

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Investigating the dynamics of illegal online activity

  • Hotlines
  • 01/09/2020
  • SafeLine, the Greek hotline

In order to shed light on the operations of SafeLine and its seventeen years of successful operation as a member of INHOPE, the Greek Safer Internet Centre (SIC) has published a research paper about the power of reporting illegal activity online, the dark web and the related legislation. 

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Maltese hotline revamps online reporting system

  • Hotlines
  • 31/08/2020
  • ChildWebAlert, the Maltese hotline

ChildWebAlert, Malta's national online platform for the reporting of child sexual abuse material, has recently undergone a revamp. The refreshed site offers a more user-friendly experience and has been optimised for mobile devices.

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APLE Cambodia trains national police on online child sexual abuse and exploitation

  • Hotlines
  • 14/08/2020
  • APLE Cambodia, the Cambodian Safer Internet Day (SID) Committee

With information partly gained through INHOPE trainings, and with financial aid from Terre des Hommes and Bread for the World, APLE Cambodia hotline analysts have provided the Anti-Human Trafficking Police of Cambodia and the Department of Anti-Cybercrime with trainings related to the investigation of online crimes related to the sexual exploitation of children.

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Polish hotline 2019 annual report and anniversary

  • Hotlines
  • 12/08/2020
  • Dyżurnet.pl, the Polish hotline

In 2020, Polish hotline Dyżurnet.pl celebrates its 15th anniversary.

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Join the INHOPE Summit 2020!

Discover how INHOPE supports its global network of hotlines, provides a technological infrastructure, and advocates for change. Join the INHOPE Summit 2020, taking place online on Tuesday, 22 and Wednesday, 23 September 2020.

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Updates from the Finnish hotline

  • Hotlines
  • 31/07/2020
  • Save the Children Finland, the Finnish hotline

In Finland, in early July, the Ministry of Justice issued a draft to the Minister of Justice to suggest amendments to the Criminal Code regarding sexual offences.

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INHOPE releases 2019 annual report

2019 has been a year of growth in both size and strength for the INHOPE network, which saw the amount of child sexual abuse material (CSAM) processed by hotlines nearly double from 2017 to 2019.

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