Insafe and INHOPE work together through a network of Safer Internet Centres (SICs) across Europe – typically comprising an awareness centre, helpline, hotline and youth panel.

  • National awareness centres focus on raising awareness and understanding of safer internet issues and emerging trends. They run campaigns to empower children, young people, parents, carers and teachers with the skills, knowledge and strategies to stay safe online and take advantage of the opportunities that internet and mobile technology provides.

    Read the latest news on awareness raising here.
  • Helplines provide information, advice and assistance to children, youth and parents on how to deal with harmful content, harmful contact (such as grooming) and harmful conduct such as (cyberbullying or sexting). Helplines can increasingly be accessed via a variety of means - telephone, email, web forms, Skype, and online chat services.

    Read the latest news on helplines here.
  • Hotlines exist to allow members of the public to report illegal content anonymously. Reports are then passed on to the appropriate body for action (internet service provider, Law Enforcement Agency in the country or corresponding INHOPE Association Hotline).

    Read the latest news on hotlines here.
  • Youth panels allow young people to express their views and exchange knowledge and experiences concerning their use of online technologies, as well as tips on how to stay safe. They also advise on internet safety and empowerment strategy, help create innovative resources and disseminate eSafety messages to their peers.

    Read the latest news on youth participation here.
Find out more about the work of the two networks in the Better Internet for Kids (BIK) Annual Report 2016-17 or download a PDF version here.
For more background information on the first 18 months of the BIK project see Better Internet for Kids project: 2015-16 in review, while a Safer Internet Day feature in The Parliament Magazine provides further information on the work of the two networks also (see pages 16-17). More historic information is available in the Joint Insafe-INHOPE Annual Report 2014.


Click on the links below for further information on services in your country: