Norwegian Safer Internet Centre

Awareness centre

The awareness centre's goal is to increase media literacy, raise awareness and mitigate online risk among children and young people. In order to reach the young ones, parents, teachers and other professional are equally important target groups. The centre performs a wide range of awareness-raising activities by itself and in cooperation with its key collaborating partners in the Norwegian Online Safety Network. Some of the main activities are as follows:
  • Media literacy activities.
  • Develop, disseminate and promote new and existing tools.
  • Develop strategies to reach and produce materials for parents.
  • Collaboration with key partners on events and tools.
  • Youth participation activities.
Thomas Haugan-Hepsø and Berit Andersen from the Norwegian Media Authority
Photo: Thomas Haugan-Hepsø and Berit Andersen from the Norwegian Media Authority (Norwegian SIC's awareness centre)
Email address: Website: Social media:



The Norwegian Red Cross' service Kors på halsen (Cross My Heart) is the national helpline for children under the age of 18. The service offers dialogue on many different channels, and on any subject concerning the children who call, chat or send emails to Cross My Heart. Cross My Heart is staffed by volunteers, consoling and providing support and advice to children. Professionals who run the service make sure that the volunteers receive the information and schooling they need to assist the children in topics related to digital bullying, sexual comments, family relations, substance abuse, and other matters.

Kors på halsen - Norwegian Red Cross logo

Email address: Website: Social media:



The Norwegian Criminal Investigation Service (NCIS) is the national hotline, and unit for fighting organised and other serious crime – including exploitation and abuse of children and the spread of illegal material involving children online. The Norwegian Safer Internet Centre (SIC) has a strong relationship with the NCIS. They are a part of the NSIC Advisory Board, and participate in network meetings and joint events.

Youth participation


The youth perspective is an integrated part of the Norwegian Safer Internet Centre's (SIC) services. The youth panellists are consulted when decisions are made, and when tools directed at their age group and younger are developed. Adolescents also play an active part in conferences, seminars and social media events arranged by the SIC. One of the Youth Panel members is seated in the NSIC's Advisory Board, and also participates in national conferences (such as the annual Safer Internet Forum (SIF)).

Norwegian SIC's Youth Panel

Key successes

The UN Convention on the Rights of the Child (UNCRC) is the foundation of the work of the Norwegian Safer Internet Centre (SIC) both in terms of right to information, expression, participation and last, but not least, the right to protection. The issues raised by children and young people's use of digital media, in many cases, challenges several of these rights at the same time. Leaning on knowledge gained from facts, surveys and contact with the target groups, the SIC wishes to offer a balanced and nuanced view concerning benefits, risks and harm, and to uphold all of these rights at the same time.

Key partners/supporters

The Norwegian Media Authority is the national coordinator of the Norwegian Safer Internet Centre (SIC). Along with the helpline, Cross My Heart, the SIC aims to ensure children and young people have a safe digital life. The SIC's network consists of more than 30 collaborating partners from ministries, non-profit and voluntary organisations, businesses and industry organisations - all working for the same goal.
Key collaborating partners (in alphabetical order):
  • ICT Norway (IKT Norge): the interest group for the Norwegian ICT industry. 
  • Kids and Media (Barnevakten): non-profit organisation providing parents and professionals with information and advice on children and young people's digital lives. 
  • National Criminal Investigation Service (Kripos): national hotline, and the unit for fighting organised and other serious crime. 
  • National Parents' Committee for Primary and Secondary Education (FUG).
  • Norwegian Centre for Information Security (NorSIS/ an independent organisation and partner to the government, businesses and research facilities in the subject of cyber security. 
  • Norwegian Consumer Council (Forbrukerrådet): an independent organisation that aims to aid users and consumers and to influence government and industry in ways that are beneficial to the consumers. 
  • Norwegian Data Protection Authority (Datatilsynet): facilitates protection of individuals from violation of their right to privacy through processing of their personal data. 
  • Norwegian Directorate for Education and Training.
  • (Utdanningsdirektoratet – direktoratet for barnehage, grunnopplæring og IKT): overall responsibility for supervising kindergarten, education and the governance of the education sector, as well as the implementation of Acts of Parliament and regulations. 
  • Ombudsman for Bullying (Mobbeombudene): separate regional agencies that works closely with kindergartens and schools.
  • Ombudsman for Children (Barneombudet): advocate for children and young people. They work to uphold the rights of children and ensure that children's opinions are heard. 
  • Save the Children Norway (Redd Barna).
  • Telenor: provider of mobile- and online services in Norway. Together with NSIC (NMA and Red Cross) and Kids and Media (NGO) they are responsible for the "Use Your Head" (Bruk hue) school campaign. 
  • site for governmental information on rights, possibilities and obligations of young people. 
  • Ministry of Culture
  • Ministry of Children and Equality
  • Ministry of Justice and Public Security
  • Ministry of Local Government and Modernisation

Location: Fredrikstad, Norway Email address: Phone: +47 69301200 Website:

Additional links/resources


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