Irish Safer Internet Centre

Awareness centre

‘Webwise' is the Irish internet safety awareness node. Webwise promotes the autonomous, effective, and safer use of the internet by young people through a sustained information and awareness strategy targeting parents, teachers, and children themselves with consistent and relevant messages. Webwise develops and disseminates resources that help teachers integrate internet safety into teaching and learning in their schools. It also provides information, advice, and tools to parents to support their engagement in their children's online lives. With the help of the Webwise Youth Advisory Panel, Webwise develops youth-oriented awareness-raising resources and campaigns that address topics such as cyber bullying. Webwise is part of the PDST Technology in Education, which promotes and supports the integration of ICT in teaching and learning in first and second level schools across Ireland.
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The Irish Safer Internet Centre (SIC) has two helplines. Childline, run by the Irish Society for the Prevention of Cruelty to Children (ISPCC), provides services where children affected by issues encountered on the internet and other issues such as bullying and sexuality may turn for advice and guidance on a 24/7 basis. The National Parents Council Primary (NPC) bullying helpline, is run by a nationwide organisation representing the parents of children attending early and primary education.
Childline, established in 1988, is a service for children up to the age of 18. Childline provides a 24-hour listening service which empowers children using the mediums of telecommunications and information technology. Childline's phone service is available 24 hours a day, 7 days a week, 365 days a year. Childline's One to One live chat service and Teentxt service are available from 10.00-16.00 daily. Young people can contact the One to One live chat service by logging on to
The NPC was established in 1985. The NPC Helpline is a national confidential service for parents, in existence since 1998. The Bullying Helpline is an extension of the existing NPC Helpline. It is aimed mainly at parents and other adults and operates Monday to Tuesday from 10.00-16.00 and Wednesday to Friday from 10.00-17.00. The majority of the requests for help relate to bullying by other children. Enquiries received on cyberbullying are either by text message or via Facebook, and concern threats and other harmful comments.
Alternative Helpline website:
Alternative Helpline email address:
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The Internet Service Providers Association of Ireland (ISPAI) provides an anonymous reporting service - - to members of the public who accidentally uncover illegal content on the internet, particularly online child sexual abuse material (CSAM), referred to in Irish legislation as child pornography. To view other types of illegal content that should be reported to please see
Tackling the issue of online illegal content requires a national and international multi-stakeholder approach. Nevertheless, the rate of success depends primarily on the vigilance of the public and their readiness to report suspected illegal content. If the Irish public encounter suspected illegal content, and do not report it, neither the Industry nor Law Enforcement would know about it and would not be in a position to act against it.
To ensure international reach and fast response to CSAM hosted outside Irish jurisdiction, ISPAI is one of the founding members of the International Association of Internet Hotlines (INHOPE), which has grown over the years to a network of 51 Internet Hotlines in 45 countries worldwide.
Read more about the work of ISPAI in its latest Annual Report.
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Youth participation


The Webwise Youth Advisory Panel is made up of 35 teenagers from across Ireland. Together with the Webwise team, the youth panel helps to develop youth-oriented awareness-raising resources and campaigns that address topics such as cyberbullying. The youth panel is also involved in mentoring fellow students who participate in the Safer Internet Day Ambassador programme. This peer education programme helps to train young people to lead Safer Internet Day activities in their communities.

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Key successes

The "I Like It" Safer Internet Day rap was the stand-out element of the Safer Internet Day 2015 campaign. The rap focuses on promoting an anti-cyberbullying message and celebrating what is good about the internet. The video was viewed more than 130,000 times during the week of Safer Internet Day 2015.
More than 200 groups organised events to mark Safer Internet Day 2015 in Ireland. Nearly 35,000 people participated in these youth-led initiatives.
In August 2014 the Irish Society for the Prevention of Cruelty to Children (ISPCC) Childline expanded its Childline online opening hours. These services are now available from 10.00 -16.00 daily.
The ISPCC/Childline Shield campaign continues to support schools and clubs to strengthen their anti-bullying policies in accordance with Department of Education and Skills Guidelines.
National Parents Council Primary (NPC) has now extended its helpline for an additional three hours per week on Wednesday to Friday from 16.00 to 17.00.
NPC continue to deliver internet safety training to parents of children in the primary education sector. The Internet Safety Programme was updated in 2015. NPC have a panel of independent trainers who deliver the training countrywide. Each session is evaluated by the participants. The evaluations from the sessions continue to be very positive.

Key partners/supporters

Supporters of Safer Internet Centre Ireland include:
  • Department of Education and Skills
  • Department of Children and Youth Affairs
  • Department of Communications, Energy and Natural Resources Department of Justice and Equality
  • Internet Service Providers Association of Ireland
  • National Office for Suicide Prevention
  • Professional Development Service for Teachers (PDST).

Location: Dublin Email address: Phone: +353 1 7008200 Website: