Privacy policy

Under the Connecting Europe Facility (CEF), EUN Partnership aisbl (hereinafter called European Schoolnet) is developing and maintaining – on behalf of the European Commission – a Better Internet for Kids (BIK) core service platform to share resources, services and practices between national providers of the services – the European Safer Internet Centres (SICs) – and to provide services to their users, including industry.

The privacy policy described below applies to the private BIK Community, which is accessible upon registration and after sign-in only. Any person using the BIK Community should consent to these terms of service. While the BIK Community is mainly designed for Insafe-INHOPE Safer Internet Centres, certain services are available also for youth representatives, Member States representatives, researchers, industry representatives, civil society, content providers, and the general audience.

European Schoolnet is dedicated to respecting the privacy the BIK core service platform users. Our intention is to provide a secure and safe environment for all users. The following statement outlines the policies by which the BIK core service platform collects, manages, and uses the data provided to us by users, and how users of the platform may exercise their rights.

The European Commission's Head of Unit Finance, Directorate Resources, Directorate-General for Communications Networks, Content and Technology acts as the Data Controller. European Schoolnet is the first contact point for any queries regarding the BIK Community – contact details are provided below.

To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.

What are cookies?
A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?
On our site, we only use a very limited number of cookies:

  • User preferences: These cookies help to improve a user's experience of a website by providing a more personalised service, without having to ask you every time again; more specifically, our Liferay Portal stores a limited number of user preferences, such as language and session id.
  • Analytics: Google Analytics is a web analytics tool that uses cookies to track visitor interactions, helping website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so that they can improve it. Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page.

How to control cookies?
You can control and/or delete cookies as you wish – for details, see You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Information collection
To best serve our users, the BIK Community requires users to submit some personal information (i.e. first name, last name, email address, country, mother tongue) as a part of the registration process. All registrations will be verified and authorised before full access to the platform is granted. The requested information is kept minimal.

In addition, information such as a user's IP address, internet service provider (ISP), web browser, operating system, approximate times of use, referring site, email address, specific user interactions with the systems functionality and any similar data exchanged between a user's computer and the servers of the BIK Community will be collected.

Finally, aggregated statistics will be collected regularly, including, but not limited to, the number of users during a specific period, usage of particular components of the platform, preferred content and/or materials, and account usage.

Information access
During the registration process, users will be asked to specify a unique username and corresponding password. Through this username/password combination, users may access their account and use the restricted areas of the site. Users can edit or delete their profile information at any time.

Use of collected information
Personal information provided by the user or collected during usage of the BIK Community will only be used to:

  • Allow registrants to contribute to the BIK Community through rating, comments, bookmarks, tagging, uploading resources and other community facilities;
  • Enable and improve the user experience via access control, tracking usage frequency, search behaviours, preferences and settings;
  • Inform the user of activities and resources that he or she might be interested in and about any developments and updates related to the BIK initiative;
  • Allow and facilitate monitoring and analysing of BIK Community activities;

Access to this information is strictly limited to European Schoolnet and the European Commission. The transfer of specific data to other third parties can be permitted under the specific authorisation of the Data Controller; such authorisation will only be granted by the Data Controller to third parties with a legitimate interest in this information, taking into account the context and scope of the BIK core service platform. Personal data will only be transferred in accordance with applicable regulations. Whenever possible, data will be processed in an anonymous way, especially if transferred to third parties for research purposes. European Schoolnet and the European Commission will not divulge your personal data for direct marketing purposes to third parties.

European Schoolnet and the European Commission will have access to provided account information and can modify and/or delete information as needed to maintain the integrity of the user database or to ensure the proper operation of the BIK platform.

Length of data storage
Personal data provided by the users of the site or collected during their usage of the site will not be stored by European Schoolnet or the European Commisison in a form allowing the identification of the users for longer than two years after the last use of the BIK platform by the user. In addition, registered users may contact European Schoolnet as indicated below to terminate their accounts, which will result in the deletion of the personal data that they have provided during registration.

Site security
The BIK Community has implemented and continues to maintain appropriate state-of-the-art technical and management measures to keep your personal information secure and safe from loss, damage, corruption or deletion.

Changes within this privacy policy
Any and all changes to this privacy policy will be posted here, and will take effect upon their publication. If you have any questions or concerns about this privacy policy, at any time, please contact privacy[AT]

Contacting European Schoolnet
For any questions related to the BIK core service platform policy, you can contact us:

via email:

via post:
EUN Partnership aisbl
Rue de Trèves 61
B-1040 Brussels

via telephone:

If required, we will transfer your questions to the contracting authority:

via email:

via post:
European Commission
Directorate-General Communications Networks, Content and Technology
Directorate G: Media and Data
Unit G4: Inclusion, Skills and Youth
L-2920 Luxembourg