German Safer Internet Centre

Awareness centre

klicksafe is the German awareness campaign promoting media literacy and adequate handling of the internet and new media. Fields of action of the project are content/qualification, marketing/public campaigns, and networking with partners and stakeholders.
The work of klicksafe aims to make the public more conscious of the importance of safe internet use for children and adolescents – with awareness leading to improvement. Since direct access to these two target groups, children and adolescents, is subject to certain limitations, the project also appeals to those who are in daily contact with young people: parents, educators, teachers, social service and youth workers can heighten young people's awareness concerning the significance of competent internet handling.
klicksafe produces education material for teachers as well as online-learning seminars for multipliers as well as information material for parents.
The key platform offers access to the whole portfolio of materials.
Email address: Website: Social media:


Since 2008, Nummer gegen Kummer has been the German helpline in cooperation with klicksafe within the German Safer Internet Centre (SIC) in the Safer Internet/CEF Telecom Programme of the EU.
Email address: Website: Social media:


The German Safer Internet Centre (SIC) has two national alert platforms for reporting of illegal content on the internet, particularly in respect of child pornography, racism and xenophobia: IBSDE (, operated by the hotlines of eco and FSM as independent partners, and (
As a consortium set up by the partners eco and FSM, IBSDE is ‘industry driven' and has a self-regulatory approach. eco is the Internet Service Providers Association in Germany and represents organisations of the (German) internet industry, as well as all enterprises that make commercial use of the internet. FSM is the German non-profit association for voluntary self-regulation in online and mobile media and was founded by numerous media associations and media enterprises. Its members are media and telecommunications organisations, as well as companies who offer their products and services online. is a government institution and was established as an initiative of the Youth Ministers of the German Federal States. As a competence centre for the protection of minors on the internet, looks closely at risks in services specifically attractive to young users. Risky contacts, self-harm behaviour, political extremism and the sexual exploitation of children is the focus of's work.
The hotline partners are collaborating closely, for example by regular meetings, exchange of expertise and participation in joint projects.
The hotline website addresses are:
Social media:

Youth participation

The klicksafe Youth Panel consists of a group of students concerned with digital trends and relevant issues of the online world. As media scouts, they help younger students navigate through the digital universe via talks on Facebook, WhatsApp and more. Since January 2009, klicksafe has coordinated a cooperative Youth Panel with representatives from different secondary schools.
The Children's Panel focuses on younger children between the age of nine and twelve and was established in September 2013. In all schools the students are being supervised additionally by teachers of their schools, who are involved in the working groups' coordination. klicksafe will keep on working with the Youth and Children's Panel and will adapt its work to future trends.
Information on the Youth and Children's Panel is available on the klicksafe website.
Email address:

Key successes

The German Safer Internet Centre (SIC) consists of six partners which have successfully cooperated for more than ten years. The German SIC organises joint events, promotes activities of the consortium and works together in awareness-raising campaigns.

Key partners/supporters

The German SIC is supported by key partners who meet regularly and exchange expertise. Many of those partners belong to the national Advisory Board which consists of representatives from public authorities, NGOS and industry partners. Among those members are:
  • Federal Ministry for Family Affairs, Senior Citizens, Women and Youth (BMFSFJ)
  • Federal Government Commissioner for Culture and the Media (BKM) 
  • Federal Police Office (BKA) 
  • Facebook 
  • Deutsche Telekom AG 
  • German Association for the Protection of Children 
  • Google Children's Charity of Germany 
  • KJM – Commission for the Protection of Minors in the Media 
  • Microsoft 
  • Ministry of Education, Science, Continuing Education and Culture Rhineland-Palatinate 
  • Ministry for Intergenerational Affairs, Family, Women and Integration North Rhine-Westphalia 
  • State and Federal Police Agencies for Crime Prevention 
  • Digital Opportunities Foundation 
  • Telefónica O2 Germany
  • University of Basel

Location: Ludwigshafen, Germany Email address: Phone: +49 (0) 621 5202 - 271 Fax: +49 (0) 621 5202 - 279 Website: