Estonian Safer Internet Centre

Awareness centre

Description:
The main activities of the awareness centre are as follows:
  • Organising training sessions and seminars for children, parents, teachers and social workers.
  • Organising awareness-raising events and campaigns for the general public.
  • Compiling and publishing of training and awareness-raising materials for children, teachers and parents.
  • Organising creative competitions for students and children.
  • Celebrating Safer Internet Day.
  • Participating in Insafe network activities.
  • Disseminating informative and educational materials nationally and internationally.
In 2011-2015, on behalf of 28 trainers and 3 web constables, 650 workshops in 334 schools and in 121 kindergartens were carried out via which, altogether, 43,745 children and young people aged 6-16, 4,603 teachers/trainers and 2,381 parents have gained knowledge and information related to safe usage of the internet and digital devices. 
 
More than 420 educational materials, including lesson plans, cartoons, videos, games, posters, booklets, tests, etc. have been developed for the target groups: children, young people, teachers, parents and other specialists working with children.. All materials are available on the Safer Internet Centre website at www.targaltinternetis.ee.
 
Every year Safer Internet Day has been celebrated by organising different events (conferences, campaigns, public awareness raising events etc.) during a two to three week period in cooperation with main stakeholders.
Email address: kerli@lastekaitseliit.ee Website: http://www.targaltinternetis.ee Social media: https://www.facebook.com/targaltinternetis

Helpline

Description:
The NPO Estonian Advice Centre (EAC) operates a helpline (Child Helpline 116 111, www.lasteabi.ee) service for reporting and dealing with harmful contact (grooming), conduct (cyberbullying) and content.
 
Child Helpline 116 111 has been operational since 2009 and is targeted at offering both online and phone counselling in all questions related to children. The counselling embraces information services, advice giving, and social and crises counselling. Since 2010, Child Helpline provides also counselling on issues related to usage of the internet and digital devices.
 
Child Helpline offers one-to-one conversations, online and via telephone, with trained counsellors in real time to give advice and support to children and parents on issues related to their use of online technologies.
Email address: barbara@abikeskused.ee Website: http://www.lasteabi.ee Social media: https://www.facebook.com/lasteabi

Hotline

Description:
The Estonian Hotline Vihjeliin (www.vihjeliin.ee) is a free online service of the Estonian Union for Child Welfare which enables internet users to provide information about material being distributed online which depicts illegal content – the sexual abuse or exploitation of minors and child trafficking. 
 
The hotline website is available in three languages: Estonian, English and Russian. NPO Estonian Union for Child Welfare cooperates closely with the Estonian Police, the Border Guard Board and INHOPE network hotlines to remove  materials depicting sexual abuse of children from the internet. NPO Estonian Union for Child Welfare also cooperates with other law enforcement agencies, internet service providers and different non-profit organisations.
 
The Estonian hotline raises awareness of the issue among the public by disseminating relevant information and materials. The Estonian hotline also organises seminars for social workers, youth workers and other stakeholders.
Email address: vihje@vihjeliin.ee Website: http://www.vihjeliin.ee

Youth participation

Description:
The Estonian Safer Internet Centre has a youth panel with 15 members who are students, aged 11-18, from different schools all over Estonia.
 
The youth panel members are very active. They meet face to face two or three times per year, while also meeting and working online. They consult project members and trainers, receive knowledge about awareness raising as well as create resources for their peers.
 
Youth panel members also act as trainers by delivering workshops for their peers and younger students. They also assist project team members in organising awareness-raising events (seminars, conferences, campaigns) and also give their input to events organised by other stakeholders.
Email address: kerli@lastekaitseliit.ee Website: http://www.targaltinternetis.ee/noortepaneel/ Social media: https://www.facebook.com/Targaltinternetis/

Key successes

The Estonian Safer Internet Centre (SIC) has been successfully cooperating with schools as well as with kindergarteners. During the past five years, it has organised 650 Smartly on the Web training events all over Estonia for 43,687 children and students, 4,603 teachers and 2,381 parents.
 
In order to provide information about safe usage of the internet and digital devices, the SIC has created more than 420 educational materials, including lesson plans, cartoons, videos, games, posters, booklets, tests, and so on. All materials are available on the Safer Internet Centre website at www.targaltinternetis.ee.
 
Each February, the SIC celebrates Safer Internet Day by organising different awareness-raising events and campaigns during the whole month. It has organised successful conferences for teachers, parents and specialists working with children, as well as special events for children and young people.
 
The Estonian Safer Internet Centre has a very active youth panel whose members meet face to face two or three times per year, while also meeting and working online. 
 
The Child Helpline provides 24/7 counselling for children and parents on online safety issues via telephone on 116 111, an online counselling module, Skype and email. The Child Helpline can also be accessed via a mobile application.
 
The Estonian Hotline has published awareness materials about the role of the internet in child sexual abuse which has received a good response from specialists. The Estonian Hotline also has a successful cooperation with the Finnish Hotline related to exchange of information and development of awareness-raising materials.

Key partners/supporters

The Estonian Safer Internet Centre has an Advisory Board whose members apply their knowledge and experience in order to achieve the objectives of the project.
 
Members of the Advisory Board are representatives of Ministry of Education and Research, Ministry of Justice, Estonian Informatics Centre, Estonian Data Protection Inspectorate, Ministry of Economic Affairs and Communication, Ekspress Meedia AS, Telia Estonia AS, Microsoft Estonia, University of Tartu, University of Tallinn, Estonian Association of Parents, Association of School Psychologists, Estonian Informatics Teachers Union, Estonian Association of Information Technology and Telecommunications, Tartu Child Support Centre, Information Technology Foundation for Education (HITSA), Ministry of Social Affairs, Police and Border Guard Board, NPO Estonian Advice Centre, NPO Estonian Union for Child Welfare.
 
The Estonian Safer Internet Centre activities are financially supported by the European Commission, the Ministry of Education and Research, the Ministry of Interior Affairs and the Council of the Gambling Tax.

Location: Tallinn, Estonia Email address: malle@lastekaitseliit.ee Phone: +3726311128 Fax: +3726311735 Website: http://www.targaltinternetis.ee

Additional links/resources