Hotlines

 

INHOPE is the International Association of Internet Hotlines. It is an active and collaborative network of 46 hotlines in 42 countries worldwide, dealing with illegal content online and committed to stamping out child sexual abuse from the internet.

Within the structure of European Safer Internet Centres, INHOPE hotlines offer the public a way of anonymously reporting internet material, including child sexual abuse material (CSAM), they suspect to be illegal. The hotline will ensure that the matter is investigated and if found to be illegal the information will be passed to the relevant Law Enforcement Agency (LEA) and in many cases the internet service provider (ISP) hosting the content.

On this page, you'll find a selection of articles corresponding to the work of hotlines.

To find contact details for your national hotline, visit your Safer Internet Centre profile page or, for further information on the work of INHOPE, visit the INHOPE website direct.

2022-12-12 e-crime, grooming, media literacy/education, potentially harmful content INHOPE

Prevention: the value of parental supervision

INHOPEs mission is to support our member hotlines in the rapid identification and removal of Child Sexual Abuse Material (CSAM) from the digital world. By processing incoming reports of suspected CSAM, our network prevents distribution and revictimisation, which is crucial to avoid further harm and trauma for the affected children. However, if we want to reach our goal of an internet free of CSAM, we must not only react to abuse but also focus on preventing abuse before it happens.

2022-12-09 media literacy/education, online reputation BIK Team

In the spotlight: Safer Internet Centres Greece and Ireland

As part of the Better Internet for Kids (BIK) Quality Assurance Programme (QAP), the Insafe-INHOPE Coordination Teams are jointly conducting a set of fourteen country visits to national Safer Internet Centres (SICs) to better understand what is happening in the Member States: monitoring emerging issues and challenges, identifying good practices to be shared, and harvesting the results of the Better Internet for Kids (BIK) policy. Even though the COVID-19 related safety measures are getting lighter across Europe, it was still agreed by both parties that some of the visits would take place in an online format, particularly in the case of cluster meetings, in order to facilitate interaction between SICs that are geographically distant and different from each other in terms of culture and language. To this end, one such online cluster meeting was organised with the Greek and Irish SICs.

2022-12-06 media literacy/education BIK Team

The SIC+ Focus Group: Fostering global collaboration between European Safer Internet Centres and like-minded organisations around the world

In October 2022, the day after the Safer Internet Forum (SIF), participants from the SIC+ programme gathered together from all over the world to participate in the SIC+ Focus Group in Brussels. In addition to the SIC+ members, a number of European Safer Internet Centres (SICs), the European Commission (EC), BIK Youth Ambassadors and Twitter were also represented. The session focused on two main topics for exchange: public-private partnerships and Safer Internet Day 2023. This article provides a brief overview of the points discussed.

2022-10-26 gaming, media literacy/education BIK Team

Insafe network meets to discuss gaming

Today, the Insafe network of European Safer Internet Centres (SICs) meets for another edition of the bi-annual training meeting. This event is an opportunity to facilitate sharing of experience and good practices between network countries, to explore areas of common ground, and opportunities for closer working between awareness raising, helpline, and youth participation strands. For the first time since the pandemic, the training meeting is being held face-to-face in Brussels, Belgium. 

2022-09-30 media literacy/education, potentially harmful content INHOPE

INHOPE Summit 2022

On 20- 21 September 2022, INHOPE (the International Association of Internet Hotlines) held its fifth annual summit, hosted by Amazon Web Services in Washington D.C., with a theme of “Talk about it”. 

2022-08-03 media literacy/education, online reputation BIK Team

In the spotlight: Safer Internet Centre Hungary

As part of the Better Internet for Kids (BIK) Quality Assurance Programme (QAP), the Insafe-INHOPE Coordination Teams are jointly conducting a set of fourteen country visits to national Safer Internet Centres (SICs) to better understand what is happening in the Member States: monitoring emerging issues and challenges, identifying good practices to be shared, and harvesting the results of the Better Internet for Kids (BIK) policy. On 30 March 2022, the Insafe-INHOPE Coordination Team visited the Hungarian Safer Internet Centre in Budapest.

2022-06-24 media literacy/education, online reputation BIK Team

In the spotlight: Safer Internet Centre Czech Republic

As part of the Better Internet for Kids (BIK) Quality Assurance Programme (QAP), the Insafe-INHOPE Coordination Teams are jointly conducting a set of fourteen country visits to national Safer Internet Centres (SICs) to better understand what is happening in the Member States: monitoring emerging issues and challenges, identifying good practices to be shared, and harvesting the results of the Better Internet for Kids (BIK) policy. Even though the COVID-19 related safety measures are getting lighter across Europe, it was still agreed by both parties that the visit to the Czech SIC would be carried out as an online meeting, which took place on 17 March 2022. 

2022-06-24 media literacy/education, potentially harmful content INHOPE

A look behind INHOPE’s annual review

Sitting behind INHOPE’s annual review are the various processes taken to ensure that it represents the amazing work of the network’s 50 hotlines in 46 countries which work to combat child sexual abuse material (CSAM) online. 

2022-04-20 media literacy/education BIK Team

In the spotlight: Safer Internet Centre Sweden

As part of the Better Internet for Kids (BIK) Quality Assurance Programme (QAP), the Insafe-INHOPE Coordination Teams are jointly conducting a set of ten country visits to national Safer Internet Centres (SICs) to better understand what is happening in the Member States: monitoring emerging issues and challenges, identifying good practices to be shared, and harvesting the results of the Better Internet for Kids (BIK) policy. Due to circumstances caused by COVID-19 restrictions, the visit to the Swedish Safer Internet Centre was carried out as an online meeting on 15 November 2021.  

2022-03-30 e-crime, media literacy/education, potentially harmful content INHOPE

How to report CSAM: Journalism guidelines

The culture and environment, the medium of communication and how we perceive certain words and tones are all factors that contribute to how we consume content. These factors and more impact how a reader will react to a news report. It is therefore important that journalists and publications alike apply guidelines when reporting on sensitive topics, such as child sexual abuse and exploitation, to ensure that the story being told is not also influenced by subjective factors. 

Want to find out more about Safer Internet Centre (SIC) services and resources in your country?

Check out your SIC profile page to connect with national resources and sources of support, providing awareness raising, helpline, hotline and youth participation services.