Hotlines

 

INHOPE is the International Association of Internet Hotlines. It is an active and collaborative network of 46 hotlines in 42 countries worldwide, dealing with illegal content online and committed to stamping out child sexual abuse from the internet.

Within the structure of European Safer Internet Centres, INHOPE hotlines offer the public a way of anonymously reporting internet material, including child sexual abuse material (CSAM), they suspect to be illegal. The hotline will ensure that the matter is investigated and if found to be illegal the information will be passed to the relevant Law Enforcement Agency (LEA) and in many cases the internet service provider (ISP) hosting the content.

On this page, you'll find a selection of articles corresponding to the work of hotlines.

To find contact details for your national hotline, visit your Safer Internet Centre profile page or, for further information on the work of INHOPE, visit the INHOPE website direct.

2020-12-16 cyberbullying, data privacy, e-crime, excessive use, love, relationships, sexuality (online) BIK Team

Exploring the Insafe network’s response to the pandemic at IGF 2020

On Tuesday, 3 November 2020, four representatives from the Insafe network hosted a discussion on “The coronavirus pandemic: A global crisis is showing us how to live online” in a dedicated Internet Governance Forum (IGF) pre-event.

2020-12-11 excessive use, grooming, media literacy/education, sexual harassment BIK Team

Final SIC+ webinar explores trends in child online protection and awareness raising for hotlines

In the final webinar in the inaugural round of the SIC+ pilot programme, global participants explored two topics: trends in child online protection and awareness raising for hotlines. The Insafe and INHOPE networks launched the SIC+ initiative with the aim of extending and replicating the successful Safer Internet Centre (SIC) model beyond Europe.

2020-10-28 grooming, love, relationships, sexuality (online), potentially harmful content, sexting, sextortion, sexual harassment BIK Team

Insafe and INHOPE meet to exchange on common areas of work

Today, the Insafe and INHOPE networks of European Safer Internet Centres (SICs) begin a two-day joint training meeting online. This event is an opportunity to facilitate sharing of experience and good practice between the two networks and to explore areas of common ground and opportunities for closer working between helplines, hotlines and awareness centres.

2020-09-30 Red PaPaz, Colombian participant in the SIC+ pilot programme

Red PaPaz is building first Spanish-speaking Safer Internet Centre (SIC) in Latin America

Red PaPaz is a non-governmental organisation (NGO) that encompasses a network of parents and caregivers since 2003 in Colombia. This network seeks to promote skills for the protection of Colombian children and adolescents' rights, through relevant actions based upon evidence and good practices.

2020-09-30 grooming INHOPE

Recognising child sexual abuse material (CSAM)

With September well underway, many of us are returning to more time spent on laptops and online. The INHOPE network of internet hotlines works hard to remove illegal content and to make sure that you and your children don't come across images and videos of child sexual abuse. To help in this fight, and to provide support in this back to school season, INHOPE wants to make sure that everyone is informed on what child sexual abuse material (CSAM) is and what kind of content should be reported. INHOPE also offers tips on how to avoid photos of children and young people ending up in the hands of predators.

2020-09-30 BIK Team

September 2020 BIK bulletin - Reaffirming BIK priorities through a range of actions

In recent months, digital technologies have been at the heart of the response to the coronavirus pandemic, enabling billions of people from a variety of generations or backgrounds to carry on with their daily lives and therefore to maintain – to some extent – a sense of normality throughout the crisis, whether to stay in touch with loved ones, to continue working, studying, creating and learning, or to participate in public debate, among other things. 

2020-09-04 FSM, the German hotline

FSM's role of self-regulation under NetzDG

The Voluntary Self-Regulation for Multimedia Service Providers (FSM), German hotline, was recognised by the Federal Office of Justice as the first institution of regulated self-regulation under the Network Enforcement Act (NetzDG) fulfilling the prerequisites of independence and proper transparent procedure.

2020-09-01 SafeLine, the Greek hotline

Investigating the dynamics of illegal online activity

In order to shed light on the operations of SafeLine and its seventeen years of successful operation as a member of INHOPE, the Greek Safer Internet Centre (SIC) has published a research paper about the power of reporting illegal activity online, the dark web and the related legislation. 

Want to find out more about Safer Internet Centre (SIC) services and resources in your country?

Check out your SIC profile page to connect with national resources and sources of support, providing awareness raising, helpline, hotline and youth participation services.