The importance of staff welfare in the fight against online CSAM
INHOPE hotlines receive reports from the general public with potentially illegal photos and videos on child sexual abuse material (CSAM). In order to take the necessary actions to remove CSAM from the internet, content needs to be reviewed by a hotline analyst. However, viewing this content can be very harmful and disruptive to the mental health of an individual. Therefore, INHOPE's network of hotlines created a best practice guide on staff welfare and recently organised a panel discussion with hotlines outlining their effective methods to safeguard the wellbeing of analysts.