Hotlines

2021-02-09 BIK team

The Better Internet for Kids annual report 2020 is out

The Better Internet for Kids (BIK) review of the year 2020 is released on the occasion of Safer Internet Day (SID) 2021, Tuesday, 9 February. It provides a summary of a multitude of stakeholder efforts to protect children and young people online over the past year.

2020-12-16 cyberbullying, data privacy, e-crime, excessive use, love, relationships, sexuality (online) BIK Team

Exploring the Insafe network’s response to the pandemic at IGF 2020

On Tuesday, 3 November 2020, four representatives from the Insafe network hosted a discussion on “The coronavirus pandemic: A global crisis is showing us how to live online” in a dedicated Internet Governance Forum (IGF) pre-event.

2020-12-16 sextortion, sexual harassment INHOPE

A focus on the EU Strategy for a more effective fight against child sexual abuse at the Safer Internet Forum 2020

INHOPE hosted and chaired the Safer Internet Forum (SIF) 2020 side event "A focus on the EU Strategy for a more effective fight against child sexual abuse", summarised in the article that follows.

2020-12-11 excessive use, grooming, media literacy/education, sexual harassment BIK Team

Final SIC+ webinar explores trends in child online protection and awareness raising for hotlines

In the final webinar in the inaugural round of the SIC+ pilot programme, global participants explored two topics: trends in child online protection and awareness raising for hotlines. The Insafe and INHOPE networks launched the SIC+ initiative with the aim of extending and replicating the successful Safer Internet Centre (SIC) model beyond Europe.

2020-10-28 grooming, love, relationships, sexuality (online), potentially harmful content, sexting, sextortion, sexual harassment BIK Team

Insafe and INHOPE meet to exchange on common areas of work

Today, the Insafe and INHOPE networks of European Safer Internet Centres (SICs) begin a two-day joint training meeting online. This event is an opportunity to facilitate sharing of experience and good practice between the two networks and to explore areas of common ground and opportunities for closer working between helplines, hotlines and awareness centres.

2020-09-30 Better Internet Centre, Ukrainian SIC+ programme participant

SIC+: focus on the activities of the Ukrainian National Child Toll-Free Hotline

In Ukraine, the National Child Toll-Free Hotline ("the Hotline") began its work on 1 January 2013. The work of the Hotline is managed by the civil society organisation (CSO) La Strada-Ukraine. This organisation is a partner of non-governmental organisation (NGO) Better Internet Centre from Ukraine, which joined the SIC+ programme in 2020.

2020-09-30 Red PaPaz, Colombian participant in the SIC+ pilot programme

Red PaPaz is building first Spanish-speaking Safer Internet Centre (SIC) in Latin America

Red PaPaz is a non-governmental organisation (NGO) that encompasses a network of parents and caregivers since 2003 in Colombia. This network seeks to promote skills for the protection of Colombian children and adolescents' rights, through relevant actions based upon evidence and good practices.

2020-09-30 grooming INHOPE

Recognising child sexual abuse material (CSAM)

With September well underway, many of us are returning to more time spent on laptops and online. The INHOPE network of internet hotlines works hard to remove illegal content and to make sure that you and your children don't come across images and videos of child sexual abuse. To help in this fight, and to provide support in this back to school season, INHOPE wants to make sure that everyone is informed on what child sexual abuse material (CSAM) is and what kind of content should be reported. INHOPE also offers tips on how to avoid photos of children and young people ending up in the hands of predators.

2020-09-30 BIK Team

September 2020 BIK bulletin - Reaffirming BIK priorities through a range of actions

In recent months, digital technologies have been at the heart of the response to the coronavirus pandemic, enabling billions of people from a variety of generations or backgrounds to carry on with their daily lives and therefore to maintain – to some extent – a sense of normality throughout the crisis, whether to stay in touch with loved ones, to continue working, studying, creating and learning, or to participate in public debate, among other things. 

2020-09-04 FSM, the German hotline

FSM's role of self-regulation under NetzDG

The Voluntary Self-Regulation for Multimedia Service Providers (FSM), German hotline, was recognised by the Federal Office of Justice as the first institution of regulated self-regulation under the Network Enforcement Act (NetzDG) fulfilling the prerequisites of independence and proper transparent procedure.