Hotlines

 

INHOPE is the International Association of Internet Hotlines. It is an active and collaborative network of 52 hotlines in 48 countries worldwide, dealing with illegal content online and committed to stamping out child sexual abuse from the internet.

Within the structure of European Safer Internet Centres, INHOPE hotlines offer the public a way of anonymously reporting internet material, including child sexual abuse material (CSAM), they suspect to be illegal. A hotline analyst will investigate the report and, if confirmed illegal, will act upon the matter to have the content removed as soon as possible. The reports received are investigated according to the national legislation of the country that the hotline operates in.

On this page, you'll find a selection of articles corresponding to the work of hotlines.

To find contact details for your national hotline, visit your Safer Internet Centre profile page or, for further information on the work of INHOPE, visit the INHOPE website direct.

2024-06-23 INHOPE

INHOPE EC-funded hotline activity: overview of Quarter 1, 2024

The first quarter of 2024 has seen a significant volume of activity among the INHOPE EC-funded hotlines, reflecting a concerted effort to combat online child sexual abuse material (CSAM). This article provides a comprehensive overview of the collective efforts and achievements of hotlines during this period.

2024-04-17 media literacy/education BIK Team

The Insafe and INHOPE networks meet to facilitate sharing of experiences and good practice

Today, the Insafe and INHOPE networks are meeting in Warsaw, Poland, to explore areas of common ground and opportunities for closer working between helplines, hotlines, and awareness centres in a two-day training meeting. It is also an opportunity to discuss a range of online safety issues, including deep nudes, sextortion, gender-based violence and adult content, and consider the challenges that are likely to face Safer Internet Centres in the future.

2024-03-27 potentially harmful content INHOPE

A year in review: the work of INHOPE member hotlines in the fight against CSAM

Removing illegal material that depicts the sexual abuse of real children from the internet makes a significant impact on our society. This content is often shared and distributed across borders through the internet, underscoring the importance of working collectively as a worldwide network. The work done by INHOPE hotlines includes not only removing such material online but also providing key intelligence to law enforcement partners which leads to the safeguarding of victims and the identification of perpetrators. 

2023-12-22 data privacy, media literacy/education, potentially harmful content Greek Safer Internet Centre

Empowering online safety: new nationwide media campaign by the Greek Safer Internet Centre

To address online safety challenges and promote a safer online environment for children, a nationwide TV campaign has been launched by the Greek Safer Internet Centre. This campaign aims to educate parents, caregivers, guardians and young people about the importance of online safety, provide practical tips and guidance for navigating the digital world responsibly, and inform about the support offered by the Greek helpline and hotline services.  

2023-12-11 media literacy/education INHOPE

Tech-savy gifting: a guide to balancing joy and digital safety

As the holiday season approaches, many parents find themselves preparing to gift their children new technological devices. It’s important to keep in mind though, that as much joy your gift might bring your child, it also comes with many responsibilities. 

2023-10-24 media literacy/education BIK Team

The Insafe network meets to discuss the Digital Services Act (DSA) and AI at the Insafe Training meeting

Today, another edition of the bi-annual Insafe Training meeting kicks off. The event is an opportunity for the Insafe network of European Safer Internet Centres (SICs) to meet to facilitate the sharing of experience and good practices between network countries, to explore areas of common ground, and opportunities for closer working between awareness raising, helpline, and youth participation strands. The October 2023 Insafe Training meeting is held online, and includes three mornings of sessions on exploring the opportunities and challenges posed by Artificial Intelligence (AI).

2023-09-28 cyberbullying, grooming, media literacy/education, potentially harmful content INHOPE

Safely back to school: digital safety in the classroom

As summer comes to an end, millions of children around the world return to their classrooms, ready to dive back into traditional school subjects like math, history, literature and science. Yet, one piece that is often missing from their curriculum is digital education. Even though digital technology has long been an indispensable aspect of most students’ lives, online safety online safety remains a scarce topic in many schools worldwide

2023-06-30 hate speech, media literacy/education, potentially harmful content BIK Team

Responding to online risks to children and young people in vulnerable groups

The new European strategy for a Better Internet for Kids (BIK+ strategy), adopted in May 2022, emphasises the need to pay careful attention to children with special or specific needs, or from disadvantaged and vulnerable backgrounds. In the new strategy, the European Commission sets out clear priorities for young people with a range of vulnerabilities, with the overarching aim to ensure that no one is left behind, and that all children and young people have a voice when it comes to matters in the digital sphere.

2023-06-29 cyberbullying, hate speech, media literacy/education, potentially harmful content, sextortion BIK Team

Latest helpline trends: Quarter 1, 2023

The Insafe network of helplines collects data about the types of calls they receive and this is analysed every three months in order to look at possible trends and emerging issues.

2023-06-22 media literacy/education BIK Team

In the spotlight: Safer Internet Centre Latvia and Lithuania

As part of the Better Internet for Kids (BIK) Quality Assurance Programme (QAP), the Insafe-INHOPE Coordination Teams are jointly conducting a set of fourteen country visits to national Safer Internet Centres (SICs) to better understand what is happening in the Member States: monitoring emerging issues and challenges, identifying good practices to be shared, and harvesting the results of the Better Internet for Kids (BIK) policy. On 20-21 February 2023, an online cluster meeting with the Latvian and Lithuanian SICs was organised by the Insafe-INHOPE Coordination Team.

Want to find out more about Safer Internet Centre (SIC) services and resources in your country?

Check out your SIC profile page to connect with national resources and sources of support, providing awareness raising, helpline, hotline and youth participation services.