HOTLINES

INHOPE is the International Association of Internet Hotlines. It is an active and collaborative network of 45 hotlines in 40 countries worldwide, dealing with illegal content online and committed to stamping out child sexual abuse from the internet.

Within the structure of European Safer Internet Centres, INHOPE Hotlines offer the public a way of anonymously reporting internet material, including child sexual abuse material (CSAM), they suspect to be illegal. The Hotline will ensure that the matter is investigated and if found to be illegal the information will be passed to the relevant Law Enforcement Agency and in many cases the internet service provider (ISP) hosting the content.
 
On this page, you'll find a selection of articles corresponding to the work of Hotlines.
 
For further information on the work of INHOPE, or to report illegal content online, visit the INHOPE website direct.

Bulgarian hotline's successful 2019

  • Hotlines
  • 02/07/2020
  • Bulgarian Safer Internet Centre

The full 2019 public report of the Bulgarian Safer Internet Centre (SIC) is now published – it shows that in 2019, the Bulgarian hotline processed 10,000 reports.

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Introducing Ora de Net - Romanian Safer Internet Programme name change

  • Hotlines
  • 30/06/2020
  • Romanian Safer Internet Centre

The Safer Internet Programme was established in Romania in 2008, with funding from the European Commission (EC), in the aim of promoting the use of the internet by children and adolescents in a creative, useful and safe way. The project materialised through the partnership between Save the Children and Focus Romania, which ensured the operation of the Safernet Hotline.

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COVID-19 and INHOPE member hotlines

Strong and resilient, INHOPE member hotlines have continued the fight against child sexual abuse material (CSAM) online during the Coronavirus pandemic. Like many other sectors however, COVID 19 has had a significant impact on the work of hotlines. To classify illegal material and send the URLs to law enforcement or a hosting provider, hotlines have agreements with national authorities to allow them to review CSAM reports. To do this in a safe and secure manner, each hotline must have a secure area, available only to authorised staff. Illegal material can then only be reviewed through a computer with specific technical and physical security protocols in place. So, what do you do when you can't easily access hotline buildings due to a worldwide pandemic?

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New information website for parents in Hungary now live

  • Hotlines
  • 14/04/2020
  • National Media and Infocommunications Authority (NMHH), the Hungarian hotline

Gyerekaneten.hu, (which means, in Hungarian, "Child on the net") a dictionary-structured website operated by the National Media and Infocommunications Authority (NMHH) was launched on Sunday, 1 March 2020. The website sets out to provide parents with a brief translation and explanation of the digital world in which their children seem to navigate with confidence.

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INHOPE #reportit – Speak up for yourself

From Monday, 9 March to Tuesday, 14 April 2020, INHOPE, the International As-sociation of Internet Hotlines, is running a #reportit campaign across social me-dia to promote the importance of reporting child sexual abuse material (CSAM) when encountered online.

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SID 2020 – Point de Contact launches its reporting app and talks innovation at the Maison de l'Europe

  • Hotlines
  • 03/04/2020
  • Point de Contact, the French hotline

The French reporting hotline Point de Contact participated in the main Safer Internet Day 2020 event in France, opened by Child Protection Minister Adrien Taquet, alongside its Safer Internet France consortium partners. The event took place in the morning at the Ministry for Solidarity and Health in Paris.

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INHOPE #reportit - You have the power to stop CSAM

From Monday, 9 March to Tuesday, 14 April 2020, INHOPE, the International Association of Internet Hotlines, is running a #reportit campaign across social media to promote the importance of reporting child sexual abuse material (CSAM) when encountered online.

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INHOPE #reportit – Your reports lead to investigations and arrests

A single anonymous report can have an incredibly huge impact. INHOPE's member hotlines have countless success stories, in which a public report has led to successful investigations into cases of child sexual abuse and in some cases, to the arrests of the offenders. Below are just a few examples.

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INHOPE #reportit – Where your reports go

When you report something to a hotline in your country you may wonder what impact this has. In the majority of cases, the INHOPE member hotlines work both indirectly and directly with law enforcement officials and internet service providers. This means that when you report content you believe to contain child sexual abuse material (CSAM) to your local hotline, this information will be passed to the police who do have the power to investigate the crime that is being committed. In some instances, the hotline can even report the content to the internet service provider and have the content removed directly from the internet.

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