Romanian Safer Internet Centre


Bucharest, Romania


About the organisation

Save the Children Romania is a national non-governmental organisation, established in 1990, with the purpose of promoting, defending and monitoring children's rights in Romania, in accordance with the UN Convention on the Rights of the Child (UNCRC). Since 2008, Save the Children Romania has been implementing the safer internet project and is currently coordinating all three components of the programme.

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Profile last updated: May 2020

Awareness centre


The Ora de Net project promotes internet safety among Romanian children, parents, teachers and specialists by creating public awareness campaigns, by offering informative sessions, trainings, and by improving educational methods used in schools, and also by proposing public policies and better legislation in this field. The project also aims to combat illegal or harmful content and internet-related offences (child sexual abuse material (CSAM), grooming), to encourage the responsible use of the internet and new communication technologies by children, parents and teachers, and to influence decision making by bringing together key stakeholders in formulating and implementing realistic policies.

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***In the current context of the COVID-19 pandemic, the ctrl_AJUTOR Helpline is available by phone from Monday to Friday, between 9:00 - 13:00 at 0740 992 176 (normal rate)***

ctrl_AJUTOR is a counselling line where children, teenagers and parents can call and get help or advice when faced with a difficult situation online. ctrl_AJUTOR can be reached in the following ways:

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esc_ABUZ is a reporting service, a civil point of contact which provides its users with the opportunity to inform competent authorities, while keeping their anonymity, about child sexual abuse images they might encounter online. The hotline, esc_ABUZ, is a component of the Safer Internet Project that was taken over by Save the Children in 2015, from its consortium partner FOCUS – Centre for Missing and Sexually Exploited Children. In October 2015, the Romanian hotline also became a member of INHOPE, a global network that brings together 46 member hotlines with the aim of leading the fight against child sexual abuse material (CSAM) online.

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Youth participation


Within Save the Children Romania, we have a group of young volunteers which we work closely with on developing youth-led campaigns. Such campaigns against hate speech and cyberbullying were implemented by the youth panellists. We also involve the young volunteers in consultation events, while their recommendations are taken into account when developing resources and campaigns, and also passed along to the relevant authorities.

The volunteers are also involved in activities such as public events and campaigns, organising events in specific periods such as celebrating Safer Internet Day (SID), Europe Day, the national programme, International Volunteering Week, and so on. They develop partnerships with local authorities, schools, parents associations, other NGOs and media for an increased impact of their activities at local level.

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Key successes

Since 2008, when it was first launched, the Safer Internet Programme has achieved a number of relevant and important results:

  • 486,000 children and 128,000 adults (parents and teachers) were involved in direct educational activities.
  • 7,400 children, parents and teachers benefitted from counselling and advice related to internet safety issues
  • Over 9,100 reports of illegal content were received, processed and send to the relevant authorities.
  • The first guide related to online safety in Romania was developed and launched alongside the Ministry of Education.
  • 10,000 young people and teachers were involved in the Ora de Net volunteering programme.
  • Over 3,600 educational institutions in Romania involved in collaborations and educational initiatives.
  • 260 specialists in child protection across the country were trained.
  • The first accredited training course for teachers related to the creative, useful and safe use of internet was created, with 104 teacher trainers across the country being involved in the activities.
  • Multiple summer schools were organised and attended by over 200 children from Romania and 11 other European countries, who became ambassadors of Internet safety.

Key partners/supporters

Government organisations:

  • Ministry of Education
  • Ministry of Communication and Informational Society
  • National Authority for Regulation in Communication Services
  • National Authority for Children's Rights Protection and Adoption
  • General Inspectorate of the Romanian Police
  • National Agency for Combating Child Trafficking
  • Institute For Sociology of the Romanian Academy
  • National Council for Combating Discrimination
  • Bucharest Center for Resources and Educational Assistance
  • Prevention Institute of the Romanian Police

Private organisations:

  • Telekom
  • Orange
  • Google
  • Kaspersky
  • Bitdefender
  • ECDL
  • Microsoft
  • Internet Service Providers' Association