United Kingdom Safer Internet Centre

Awareness centre

The awareness centre is led by Childnet International and South West Grid for Learning (SWGfL). The awareness centre provides advice and support to children and young people, parents and carers, schools and the children's workforce. The awareness centre provides tools and resources for all of our audiences, these include; safety tools and conversation starters for parents, online safety and PSHE toolkits for teachers and schools, top tips and quizzes for young people, and social media guides and checklists.
We also run education sessions in schools and youth organisations, and for safeguarding teams.
At the UK Safer Internet Centre (SIC), youth voice is an essential part of our work. The awareness centre runs initiatives such as the Digital Leaders Programme, an online peer to peer educational platform for both primary and secondary school pupils, and the Childnet Film Competition, where young people create inspiring, online safety films to help educate their peers.
The awareness centre coordinates the UK Safer Internet Centre's national campaign for Safer Internet Day (SID) every year, which grows in its support and impact each year, in 2018 reaching 45 per cent of UK youth and 30 per cent of UK parents.
Our outreach awareness programme, Online Safety Live, is a programme of free events designed exclusively for professionals working with children and young people. Each event lasts for two hours and covers a broad range of online safety topics.
Email address: enquiries@saferinternet.org.uk Website: http://www.saferinternet.org.uk Social media: http://www.facebook.com/saferinternetuk http://www.twitter.com/UK_SIC https://www.youtube.com/uksic https://www.linkedin.com/grp/home?gid=7443161


Our Professionals Online Safety Helpline is dedicated to supporting any professionals working with children and young people. We receive calls from school staff, teachers, children's centres, police forces, youth organisations, social workers, local authorities and so on. We help them with online safety issues relating to them as professionals or to the young people in their care. We have partnerships with a number of safeguarding and law enforcement organisations that help us refer or signpost our clients. We also work very closely with most major industry providers like Facebook, Twitter, Snapchat, Google, Instagram, and many others which enables us to have first-hand information and to feed into their safety and reporting tools.
The helpline's opening hours are 10.00-16.00 and can be reached by telephone on 0344 3814772. We are the only helpline from the Insafe network to provide such a service for professionals working with children and young people.
UK Professionals Online Safety Helpline logo
Email address: helpline@saferinternet.org.uk Website: http://www.saferinternet.org.uk/about/helpline Social media: https://www.facebook.com/Professionals-Online-Safety-Helpline-114275378652498/timeline/ https://twitter.com/UK_SIChelpline


The Internet Watch Foundation (IWF) is the UK's hotline for reporting child sexual abuse imagery. We work internationally to remove these disturbing images and videos to protect victims and make the internet a safer place. We proactively search for child sexual abuse images and videos and offer a place for the public to report them anonymously. We then have them removed. 
The IWF was founded in 1996 by the internet industry as a self-regulatory body. The IWF and the internet industry work effectively in partnership with the police, educators, the government and others to achieve our vision. The IWF is a membership organisation and became a registered charity in 2005 with an independent board. The key to our success since our inception is the support we receive from the internet industry and strong partnerships we have across the globe. We also provide reporting portals to some of the least developed countries in the world to allow their citizens a safe and anonymous place to report child sexual abuse imagery. We strive to meet the demands of evolving technology, industry developments, and public and government scrutiny.
Internet Watch Foundation logo
Website: http://www.iwf.org.uk Social media: https://www.facebook.com/InternetWatchFoundation http://twitter.com/IWFhotline https://www.youtube.com/user/IWFhotline https://www.linkedin.com/company/iwf? trk=company_logo

Youth participation

Throughout the work of the UK Safer Internet Centre (SIC) we aim to have meaningful engagement with children and young people to ensure that they remain at the heart of all our activities.
We want to empower young people to help create a better and safer internet and aim to do this through all our work including running peer-led activities and programmes such as the annual Childnet Film Competition and the Childnet Digital Leaders Programme.
We regularly consult children and young people in our campaigns, events and through ongoing programmes such as the Childnet Digital Leader Programme so that they can help inform our work and provide their tips and perspectives on a variety of online issues. When we create resources, we hold focus groups with young people so they can help inform and shape them.
We also work with young people for Safer Internet Day (SID) every year, where young people lead interactive activities for key policymakers, industry and guests, as well as creating video content. We also take young people to international forums such as the Safer Internet Forum (SIF) where they take part in sessions and workshops and express their opinions on what makes a better internet.
Childnet Digital Leaders Programme (CDLP) logo

Key successes

Childnet and SWGfL form the core of the awareness centre and devise innovative and effective campaigns and resources focusing on educating children and young people, teachers and the children's workforce, parents and carers on how to be responsible and creative users of the internet. The Safer Internet Day (SID) campaign we have led for the last eight years has seen phenomenal reach across the whole of the UK and each year we engage a growing number of partners and carers, young people, and teachers. In 2018, over 1,700 organisations were involved in celebrating the day, reaching 45 per cent of UK youth and 30 per cent of UK parents.
SWGfL also run the only helpline in the Insafe network dedicated to supporting professionals, working with children and young people, with online safety issues. It has become well established and recognised over the last five years, winning an award for its service in 2016.
IWF run the hotline for reporting and removal of criminal online content, specifically child sexual abuse content. They are a centre of excellence and support the creation of such hotlines globally. IWF are the first hotline to start proactively searching for this content and have recently, along with industry, piloted hashing of child sexual abuse images to speed up the identification and removal of this content worldwide.
UK SIC infographic

Key partners/supporters

At the UK Safer Internet Centre (SIC), we have a good track record of developing and nurturing partnerships. Our SID stakeholder planning meetings enable us to engage over 150 key organisations to plan and promote the day, and we have over 1,000 key stakeholders signed up to our Safer Internet Day Communications list. The SIC is represented on the UKCCIS (UK Council for Child Internet Safety) Executive Board, the Anti-Bullying Alliance Advisory Board, Internet Matters Advisory Board, the All Party Parliamentary Group on Young People & Technology and the National Education Network, which allows us to access other important networks for national cooperation and dissemination. The UK SIC is also represented, by way of the IWF, on the National Crime Agency Child Exploitation and Online Protection command (CEOP) Strategic Governance Board, WePROTECT International Advisory Board, European Financial Coalition, UK Internet Governance Forum and ITU Child Online Protection Partnership.
The UK SIC has developed good relationships with UK government including the Home Office, the Department for Education, Department for Digital, Culture, Media and Sport, Government Equalities Office and the Ministry of Justice, as well as the special adviser team at No10 to Prime Minister Theresa May. We also work closely with the devolved governments of Northern Ireland, Scotland and Wales to provide expertise around shaping their national internet safety strategies.
Our Advisory Board includes members from a wide range of organisations including industry (including ISPs and other industry service providers), charity, academic, government and law enforcement:
1) Government ministries: Government Equalities Office, Department for Culture, Media and Sport (UK Council for Child Internet Safety), Department for Education
2) Police: NCA CEOP Command
3) Industry: Microsoft Google, Facebook TalkTalk, Telefonica O2, Twitter
4) Media organisations: BBC, Disney
5) NGOs: Diana Award, Insafe, NSPCC, Anti-Bullying Alliance, Kidscape
6) Teaching organisations: National Association of Headteachers, NASUWT, a Multi-Academy Trust (MAT)
7) Parenting organisations: Family Lives, Internet Matters
8) User organisations: Marie Collins Foundation, Office for the Children's Commissioner for England, London Grid for Learning & Islington Council
9) Academia: LSE

Location: United Kingdom Email address: enquiries@saferinternet.org.uk Phone: 0044 344 8002382 Website: https://www.saferinternet.org.uk

Additional links/resources