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Ten years of Slovenian hotline Spletno oko

Ten years of Slovenian hotline Spletno oko

  • Awareness
  • 09/11/2017
  • Slovenian Safer Internet Centre

During 2017, Slovenian hotline, Spletno oko, marked the 10th anniversary of receiving reports on child sexual abuse material (CSAM) and hate speech. At the seventh annual conference, e-Abuse of children: yesterday, today, tomorrow, taking place in September 2017, the hotline presented the results of its work at a separate press conference where other experts in this field were also invited to share their experiences.

In the past ten years, Spletno oko has sent nearly 1,400 reports of CSAM to the police and to other INHOPE hotlines where the content was hosted. In addition to dealing with reports, the hotline has frequently advised the public on numerous topics such as extortion with intimate images and removing intimate images from the internet. In the hate speech field, the hotline emphasised its long-term close collaboration with Slovenian online media which facilitates higher moderating standards of user-generated content, alongside a successful involvement in the EU Code of Conduct on countering illegal online hate speech monitoring exercises.

During the press conference, a new reporting form was demonstrated which is now available on the hotline's website. The public can use the new form for continuous reporting of CSAM and hate speech, as well as for quick acquisition of information in cases of problematic online content and online incidents involving children and adults. The new form is adapted for use on mobile devices.

Also at the conference, Spletno oko presented its new manual titled e-Abuse of children and adolescents. Its goal is to present the extent of abuse of children and adolescents online, and to offer guidelines for action in cases of such abuse. It covers issues related to sexting, sextortion, grooming and CSAM.

Find out more about the work of the Slovenian Safer Internet Centre, including its awareness raising, helpline, hotline and youth participation services.

Find out more about the work of INHOPE, the International Association of Internet Hotlines.