Hotlines

 

INHOPE is the International Association of Internet Hotlines. It is an active and collaborative network of 46 hotlines in 42 countries worldwide, dealing with illegal content online and committed to stamping out child sexual abuse from the internet.

Within the structure of European Safer Internet Centres, INHOPE hotlines offer the public a way of anonymously reporting internet material, including child sexual abuse material (CSAM), they suspect to be illegal. The hotline will ensure that the matter is investigated and if found to be illegal the information will be passed to the relevant Law Enforcement Agency (LEA) and in many cases the internet service provider (ISP) hosting the content.

On this page, you'll find a selection of articles corresponding to the work of hotlines.

To find contact details for your national hotline, visit your Safer Internet Centre profile page or, for further information on the work of INHOPE, visit the INHOPE website direct.

2021-05-07 INHOPE

INHOPE Annual Report 2020 is here!

2020 has undoubtedly been an unprecedented year, characterised by increased online presence, distance learning and teleworking. How has the situation impacted on children’s and youth online safety? INHOPE is involved in the fight against child sexual abuse material (CSAM) online with its network of hotlines. In its Annual Report 2020, it analyses the evolution of such sensitive content. Some of the key statistics and highlights are summarised below.

2021-03-31 potentially harmful content, technical settings Italian Data Protection Authority and Telefono Azzurro

New Italian awareness-raising campaign: “If you are not of age, social networks can wait"

The Italian Data Protection Authority (DPA) and Telefono Azzurro (the helpline component of the Italian Safer Internet Centre (SIC)) are working together to protect children’s rights in the digital environment with a new awareness-raising campaign aimed at highlighting minimum age requirements for use of social networking sites.

2021-03-31 grooming, sextortion INHOPE

Science of Reporting: INHOPE Focus Group 2021

What if every member of the public knew what to do if they came across child sexual abuse material (CSAM) or suspected CSAM, the same way they know what to do and who to call if there is a fire? What if every member of the public reported online CSAM because they knew that an urgent response was needed and because they knew what to report and how?

2021-03-26 potentially harmful content, sextortion, sexual harassment Romanian Safer Internet Centre

Safer Internet Day 2021 in Romania – Support and intervention to keep children safe online

Save the Children Romania, the national coordinator of the Romanian Safer Internet Centre (SIC), celebrated Safer Internet Day (SID) 2021 by organising a debate entitled “Challenges in the use of the internet by children. Ways of support and intervention”. It was moderated by Gabriela Alexandrescu, Executive President of Save the Children, and took place on Tuesday, 9 February in Bucharest, bringing together representatives of institutions that aim to protect children both on the internet and offline.

2021-03-24 BIK Team

In the spotlight: Safer Internet Centres Germany and Luxembourg

As part of the Better Internet for Kids (BIK) Quality Assurance Programme (QAP), the Insafe-INHOPE Coordination Teams are jointly conducting a set of ten country visits to national Safer Internet Centres (SICs) to better understand what is happening in the Member States: monitoring emerging issues and challenges, identifying good practices to be shared, and harvesting the results of the Better Internet for Kids (BIK) policy. Due to the circumstances caused by the COVID-19 pandemic, a cluster visit planned for the German and Luxembourgish Safer Internet Centres had to be converted to an online meeting that took place between 3-5 August 2020 and brought together a group of diverse stakeholders and Safer Internet Centre consortium partners.

2021-02-09 BIK team

The Better Internet for Kids annual report 2020 is out

The Better Internet for Kids (BIK) review of the year 2020 is released on the occasion of Safer Internet Day (SID) 2021, Tuesday, 9 February. It provides a summary of a multitude of stakeholder efforts to protect children and young people online over the past year.

2020-12-16 cyberbullying, data privacy, e-crime, excessive use, love, relationships, sexuality (online) BIK Team

Exploring the Insafe network’s response to the pandemic at IGF 2020

On Tuesday, 3 November 2020, four representatives from the Insafe network hosted a discussion on “The coronavirus pandemic: A global crisis is showing us how to live online” in a dedicated Internet Governance Forum (IGF) pre-event.

2020-12-11 excessive use, grooming, media literacy/education, sexual harassment BIK Team

Final SIC+ webinar explores trends in child online protection and awareness raising for hotlines

In the final webinar in the inaugural round of the SIC+ pilot programme, global participants explored two topics: trends in child online protection and awareness raising for hotlines. The Insafe and INHOPE networks launched the SIC+ initiative with the aim of extending and replicating the successful Safer Internet Centre (SIC) model beyond Europe.

Want to find out more about Safer Internet Centre (SIC) services and resources in your country?

Check out your SIC profile page to connect with national resources and sources of support, providing awareness raising, helpline, hotline and youth participation services.