Greek Safer Internet Centre


Heraklion, Crete, Greece


About the organisation

The Greek Safer Internet Centre (SIC) has the ultimate goal of promoting safer, responsible, and better use of the internet and mobile technologies among children and young people, interacting with all stakeholders to bridge the digital divide between home and school, and between generations. It was launched in July 2016 under the auspices of the Foundation for Research and Technology Hellas and, in particular, the Institute of Computer Science.

It provides information, assistance, and support to young and adult internet users by developing three distinct actions:

Greek Safer Internet Centre

Profile last updated: March 2022

Awareness centre

Description: aims to create public awareness and to provide reliable information to minors and their parents about the proper and safe use of online technologies. The Awareness Centre also provides supportive material to educators and social workers, in order for them to become multipliers of awareness messages within the classroom and beyond.

Screenshot from Greek Safer Internet Centre's website

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The Helpline of the Greek Safer Internet Centre (SIC), 210 6007686, operates on working days from 9:00 to 17:00. It offers support via telephone, email, and chat in cases of harmful content and conduct, such as excessive internet use, bullying, or exposure to inappropriate online content. It primarily addresses minors, parents, and educators, but can also be consulted by the general public, industry, government, and public services.

Screen shot of the Greek Helpline website

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Description: is the Hotline for reporting illegal content and conduct on the internet. SafeLine's primary concern is the elimination of child sexual abuse material (CSAM) from the internet and the fight against illegal content in general. SafeLine collaborates with internet service providers (ISPs), the Greek Research and Technology Network, the Greek School Network, and with the Greek police in order to restrict the flow of illegal online content and have it removed.

Screenshot from the Greek Hotline website

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Youth participation


The Greek Youth Panel is composed of 27 members from various locations in Greece. The youth panellists are in various educational levels; elementary school, gymnasium and lyceum.

Members of the Youth Panel participate, exchange opinions and receive education from events organised at a pan-European level between Youth Panel representatives of the other European awareness centres. The members of the Youth Panel meet twice a year, setting out the policy they will follow in order to raise awareness among their peers. From the very first meeting, young people's concerns about whether they will receive the appropriate skills to become responsible digital citizens have been highlighted.

Members of the Greek Safer Internet Centre's youth panel gathered at a Safer Internet Day event

Key successes

The Greek Safer Internet Centre (SIC), in its five years of operation, under the auspices of the Foundation for Research and Technology - Hellas, engages in a series of actions to raise awareness and provide information about internet safety for children, young people, parents, and educators.

Awareness and empowerment efforts include the creation and provision of educational material that can be used in the classroom or at home with the primary goal of adopting good practices of internet use while promoting the positive aspects of technology.

  • 6,230,000 pageviews on
  • 37,610 followers on Facebook; 13,800 followers on Twitter; presence on Instagram and LinkedIn.
  • 650+ informative events in schools.
  • 140+ major informative events in central locations nationwide.
  • 4 major events for the celebration of Safer Internet Day (SID) under the auspices of the Ministry of Education, Research, and Religious Affairs.
  • 4 national student competitions, organised on the occasion of Safer Internet Day, under the auspices of the Ministry of Education, Research, and Religious Affairs.
  • Two national surveys concerning the online behaviour of children and teenagers with more than 26,000 participants between 10 and 17 years of age, under the approval of the Ministry of Education, Research, and Religious Affairs. The survey is the largest one on this topic ever performed in the country.
  • Online surveys for parents.
  • 800 articles on internet safety.
  • 80+ informative leaflets.
  • 45+ PowerPoint presentations.
  • 35+ educational videos.
  • 20 online webinars for teachers.
  • 7 e-books for small children.
  • Educational material for kindergarten children.
  • 100+ posters with a variety of messages.
  • 20 online quizzes.

Informative educational material has already been created for people with special needs and children with special educational needs. 

We have managed not only to include material for all the latest emerging risks arising from the use of the internet in our website, but also to constantly update it. All our informative videos are used as educational material in classrooms all over the country. In addition, many of the videos created by the centre were included in the ERT educational television platform from where many educators and parents used material in order to inform their children. Also, the Handbooks for safe use of the internet we created were included in a Ministry of Education platform from which educators draw approved material to use as an additional tool in their lessons.

Key partners/supporters

The Greek Safer Internet Centre (SIC) networks cooperate at national level with all relevant stakeholders (Ministries, the Police authorities, ISPs, NGOs, Consumers' Unions, etc.), bringing them together into a single united body, the Advisory Board of the Centre, that meets up once a year, while engaging jointly in a variety of other activities throughout the year. The Advisory Board acts as an open communication channel transferring to key national organisations news from the EC and the European networks, and injecting best practices and the highlights of the European scenery related to a safer internet. Complementary, the Advisory Board acts as an information exchange body, promoting dialogue and helping carry the message of safer internet through all major stakeholders in Greece.

Composition of the Advisory Board
Ministry of Education, Research and Religious Affairs, Ministry of Digital Governance, General Secretariat of Information, Cyber Crime Unit of the Greek Police Criminal Investigation Department, Police Headquarters, Greek Hellenic Data Protection Authority, intellectual property organisation, The Panhellenic School Network, ENISA, Facebook, OTE/Cosmote, Google Hellas, Aristotle University of Thessaloniki, School of Law National and the Kapodistrian University of Athens, School of Law National and the Kapodistrian University of Athens, Experimental Psychology Laboratory University of the Aegean, Department of Information Communication Systems Research Center Demokritos, Youth Office of the Archdiocese of Athens, UNICEF, Umbrella NGO, Consumers Union EKPIZO, Juvenile Probations Officers.

Discover more about Advisory Board members.