Insafe and INHOPE

Insafe and INHOPE work together through a network of Safer Internet Centres (SICs) across Europe – typically comprising an awareness centre, helpline, hotline and youth panel.

  • National awareness centres focus on raising awareness and understanding of safer internet issues and emerging trends. They run campaigns to empower children, young people, parents, carers and teachers with the skills, knowledge and strategies to stay safe online and take advantage of the opportunities that internet and mobile technology provides.

    Read the latest news on awareness raising here.
  • Helplines provide information, advice and assistance to children, youth and parents on how to deal with harmful content, harmful contact (such as grooming) and harmful conduct such as (cyberbullying or sexting). Helplines can increasingly be accessed via a variety of means - telephone, email, web forms, Skype, and online chat services.

    Read the latest news on helplines here.
  • Hotlines exist to allow members of the public to report illegal content anonymously. Reports are then passed on to the appropriate body for action (internet service provider, Law Enforcement Agency in the country or corresponding INHOPE Association Hotline).

    Read the latest news on hotlines here.
  • Youth panels allow young people to express their views and exchange knowledge and experiences concerning their use of online technologies, as well as tips on how to stay safe. They also advise on internet safety and empowerment strategy, help create innovative resources and disseminate eSafety messages to their peers.

    Read the latest news on youth participation here.

Find out more about the work of the two networks, read the Better Internet for Kids: Review of the year 2023:


See the 2022 review here:


See the 2021 review here:


See the 2020 review here:

See the 2019 review here:

Alternatively, download a PDF version of the 2019 review of the year.

See also the Insafe Memorandum of Understanding (MoU) (last amended 2015) and the Insafe Code of Conduct for working with industry partners (2020) to learn more about the ways in which the Insafe network operates.

See the 2018 review here:

For more background information see Better Internet for Kids (BIK) Annual Report 2016-17 (or download a PDF version here), Better Internet for Kids project: 2015-16 in review, and the Joint Insafe-INHOPE Annual Report 2014.