HOTLINES

INHOPE is the International Association of Internet Hotlines. It is an active and collaborative network of 46 hotlines in 42 countries worldwide, dealing with illegal content online and committed to stamping out child sexual abuse from the internet.

Within the structure of European Safer Internet Centres, INHOPE Hotlines offer the public a way of anonymously reporting internet material, including child sexual abuse material (CSAM), they suspect to be illegal. The Hotline will ensure that the matter is investigated and if found to be illegal the information will be passed to the relevant Law Enforcement Agency and in many cases the internet service provider (ISP) hosting the content.
 
On this page, you'll find a selection of articles corresponding to the work of Hotlines.
 
For further information on the work of INHOPE, or to report illegal content online, visit the INHOPE website direct.

Join the INHOPE Summit 2020!

Discover how INHOPE supports its global network of hotlines, provides a technological infrastructure, and advocates for change. Join the INHOPE Summit 2020, taking place online on Tuesday, 22 and Wednesday, 23 September 2020.

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Updates from the Finnish hotline

  • Hotlines
  • 31/07/2020
  • Save the Children Finland, the Finnish hotline

In Finland, in early July, the Ministry of Justice issued a draft to the Minister of Justice to suggest amendments to the Criminal Code regarding sexual offences.

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INHOPE releases 2019 annual report

2019 has been a year of growth in both size and strength for the INHOPE network, which saw the amount of child sexual abuse material (CSAM) processed by hotlines nearly double from 2017 to 2019.

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Flexibility is key – APLE Cambodia's online awareness campaigns during COVID-19

  • Hotlines
  • 23/07/2020
  • APLE Cambodia, the Cambodian Safer Internet Day (SID) Committee

In the midst of adversity, Action Pour Les Enfants (APLE) Cambodia is committed to overcome and adapt in order to stay focused on its most important goal: protecting children from online and offline sexual abuse and exploitation.

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Dutch hotline EOKM publishes 2019 Annual Report

  • Hotlines
  • 20/07/2020
  • Meldpunt Kinderporno, EOKM, the Dutch hotline

INHOPE's Dutch hotline Meldpunt Kinderporno of the Expertise Centre for Online Child Sexual Abuse (EOKM) recently published its Annual Report for 2019.

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ECPAT Sweden publishes report on harmful contact

  • Hotlines
  • 13/07/2020
  • ECPAT Sweden, the Swedish hotline

ECPAT Sweden's hotline has noticed that self-generated material involves increasingly younger children, some as young as seven years old.

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Bulgarian hotline's successful 2019

  • Hotlines
  • 02/07/2020
  • Bulgarian Safer Internet Centre

The full 2019 public report of the Bulgarian Safer Internet Centre (SIC) is now published – it shows that in 2019, the Bulgarian hotline processed 10,000 reports.

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Introducing Ora de Net - Romanian Safer Internet Programme name change

  • Hotlines
  • 30/06/2020
  • Romanian Safer Internet Centre

The Safer Internet Programme was established in Romania in 2008, with funding from the European Commission (EC), in the aim of promoting the use of the internet by children and adolescents in a creative, useful and safe way. The project materialised through the partnership between Save the Children and Focus Romania, which ensured the operation of the Safernet Hotline.

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COVID-19 and INHOPE member hotlines

Strong and resilient, INHOPE member hotlines have continued the fight against child sexual abuse material (CSAM) online during the Coronavirus pandemic. Like many other sectors however, COVID 19 has had a significant impact on the work of hotlines. To classify illegal material and send the URLs to law enforcement or a hosting provider, hotlines have agreements with national authorities to allow them to review CSAM reports. To do this in a safe and secure manner, each hotline must have a secure area, available only to authorised staff. Illegal material can then only be reviewed through a computer with specific technical and physical security protocols in place. So, what do you do when you can't easily access hotline buildings due to a worldwide pandemic?

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New information website for parents in Hungary now live

  • Hotlines
  • 14/04/2020
  • National Media and Infocommunications Authority (NMHH), the Hungarian hotline

Gyerekaneten.hu, (which means, in Hungarian, "Child on the net") a dictionary-structured website operated by the National Media and Infocommunications Authority (NMHH) was launched on Sunday, 1 March 2020. The website sets out to provide parents with a brief translation and explanation of the digital world in which their children seem to navigate with confidence.

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