Hotlines

 

INHOPE is the International Association of Internet Hotlines. It is an active and collaborative network of 46 hotlines in 42 countries worldwide, dealing with illegal content online and committed to stamping out child sexual abuse from the internet.

Within the structure of European Safer Internet Centres, INHOPE hotlines offer the public a way of anonymously reporting internet material, including child sexual abuse material (CSAM), they suspect to be illegal. The hotline will ensure that the matter is investigated and if found to be illegal the information will be passed to the relevant Law Enforcement Agency (LEA) and in many cases the internet service provider (ISP) hosting the content.

On this page, you'll find a selection of articles corresponding to the work of hotlines.

To find contact details for your national hotline, visit your Safer Internet Centre profile page or, for further information on the work of INHOPE, visit the INHOPE website direct.

2022-06-24 media literacy/education, online reputation BIK Team

In the spotlight: Safer Internet Centre Czech Republic

As part of the Better Internet for Kids (BIK) Quality Assurance Programme (QAP), the Insafe-INHOPE Coordination Teams are jointly conducting a set of fourteen country visits to national Safer Internet Centres (SICs) to better understand what is happening in the Member States: monitoring emerging issues and challenges, identifying good practices to be shared, and harvesting the results of the Better Internet for Kids (BIK) policy. Even though the COVID-19 related safety measures are getting lighter across Europe, it was still agreed by both parties that the visit to the Czech SIC would be carried out as an online meeting, which took place on 17 March 2022. 

2022-06-24 media literacy/education, potentially harmful content INHOPE

A look behind INHOPE’s annual review

Sitting behind INHOPE’s annual review are the various processes taken to ensure that it represents the amazing work of the network’s 50 hotlines in 46 countries which work to combat child sexual abuse material (CSAM) online. 

2022-04-20 media literacy/education BIK Team

In the spotlight: Safer Internet Centre Sweden

As part of the Better Internet for Kids (BIK) Quality Assurance Programme (QAP), the Insafe-INHOPE Coordination Teams are jointly conducting a set of ten country visits to national Safer Internet Centres (SICs) to better understand what is happening in the Member States: monitoring emerging issues and challenges, identifying good practices to be shared, and harvesting the results of the Better Internet for Kids (BIK) policy. Due to circumstances caused by COVID-19 restrictions, the visit to the Swedish Safer Internet Centre was carried out as an online meeting on 15 November 2021.  

2022-03-30 e-crime, media literacy/education, potentially harmful content INHOPE

How to report CSAM: Journalism guidelines

The culture and environment, the medium of communication and how we perceive certain words and tones are all factors that contribute to how we consume content. These factors and more impact how a reader will react to a news report. It is therefore important that journalists and publications alike apply guidelines when reporting on sensitive topics, such as child sexual abuse and exploitation, to ensure that the story being told is not also influenced by subjective factors. 

2022-03-14 cyberbullying, hate speech, media literacy/education, online reputation French Safer Internet Centre

French hotline Point de Contact organised three roundtable discussions on online child protection for Safer Internet Day 2022

On 8 February 2022, on the 19th edition of Safer Internet Day, the French hotline Point de Contact, together with Génération numérique and Ecole Marianne, hosted a round table event bringing together important contributors to the cause of child protection in France.  

2022-01-25 cyberbullying, data privacy, gaming, media literacy/education INHOPE/EUN Team

The state of the digital environment children live in

Today's children and young people are raised in a digital world where technology is an integral part of their lives. The presence of technology from an early age indicates they are connected online more than ever. Children and adolescents account for an estimated one in three internet users around the world. Therefore, a large portion of their everyday lives is spent online, including remote learning, online gaming, or streaming, which was exacerbated by the COVID-19 pandemic. 

2021-12-15 cyberbullying, excessive use, gaming, media literacy/education, online reputation, potentially harmful content, sexting German Safer Internet Centre

“klicksafe fragt…”, a new podcast by the German Awareness Centre, klicksafe

klicksafe, the awareness-raising node of the German Safer Internet Centre, presents the new podcast series “klicksafe fragt…” (klicksafe asks…). In it, complex topics relating to the online safety of children and young people are discussed in detail. Are social networks a good idea for children and youth? Is the gaming community harmful? What approach should parents and carers take on the topic of sexting? In the podcasts, klicksafe invites experts and professionals to discuss these and other key questions.

2021-12-15 media literacy/education INHOPE

Hotline expansion into high-risk countries

Is everyone able to report child sexual abuse material (CSAM) they might encounter on the internet? The answer is no. This question often disturbs people or unbalances them, because they cannot believe that people record and distribute the sexual abuse of children. By reducing the supply of CSAM, we reduce demand, as well as access to this content. And network expansion is how we can address the many parts of the world that do not yet offer public reporting. 

2021-09-30 media literacy/education INHOPE

Future-proofing technology

As we look towards 2030, we can already foresee many exciting developments and opportunities to come for adults and children in the online world. 

2021-07-09 media literacy/education BIK Team

In the spotlight: Safer Internet Centre Poland

As part of the Better Internet for Kids (BIK) Quality Assurance Programme (QAP), the Insafe-INHOPE Coordination Teams are jointly conducting a set of ten country visits to national Safer Internet Centres (SICs) to better understand what is happening in the Member States: monitoring emerging issues and challenges, identifying good practices to be shared, and harvesting the results of the Better Internet for Kids (BIK) policy. Due to the circumstances caused by the COVID-19 pandemic, a visit planned to the Polish Safer Internet Centre had to be converted into an online meeting that took place on 9 September 2020, bringing together a group of diverse stakeholders and SIC consortium partners. 

Want to find out more about Safer Internet Centre (SIC) services and resources in your country?

Check out your SIC profile page to connect with national resources and sources of support, providing awareness raising, helpline, hotline and youth participation services.