Latvian Safer Internet Centre

Awareness centre

The Latvian Awareness Centre informs and educates children, adolescents, teachers and parents on the safety of internet content and the potential threats on the internet (incitement to hate, racism, child pornography and pedophilia, emotional harassment on the internet, identity theft and data abuse, sexting, sextortion, etc.).
The main activities implemented and coordinated by the centre include:
  • Celebration of Safer Internet Day (SID) in Latvia.
  • Development of educational materials on internet safety for all target groups – children, adolescents, parents, teachers and social workers.
  • Organisation of different seminars, training sessions and other activities.
  • Organisation of social campaigns on current topics.
  • Training of specialists, teachers, librarians and trainers.
  • Involvement of kindergartens and universities in activities on internet safety.
  • Development of closer cooperation with mobile operators and internet service providers.
  • Involvement of the youth panel in development of informative materials and in the awareness work of the centre.
Email address: Website: Social media:



The Children's Helpline, 116111, aims to give psychological help to children and teenagers who are in difficult situations. The helpline also provides consultations on internet safety related topics and processes reports concerning illegal internet content.

Email address: Website: Social media:



The hotline offers internet users a way of reporting something they suspect to be illegal on the internet. The hotline investigates these reports to determine if they are illegal and, if so, to trace the origin of the content and forward either to the national Law Enforcement Agency in Latvia, Cyber Crime Enforcement Unit or to the appropriate INHOPE member hotline of the country where content appears to be hosted. Each report received will be processed. It is possible to report anonymously.

Email address: Website: Social media:

Youth participation


The Latvian youth panel consists of 15 young people aged 10-18, representing different regions of Latvia. They share their experiences and thoughts with the centre and help coordinators make decisions about internet safety issues that affect children and young people. The youth panel has an important role in the development of educational materials, organising social campaigns and other centre activities oriented towards children and the youth audience. An online meeting is the fastest way for the centre to receive youngster's opinion on topics for video blogs, themes and speakers for SID, and educational materials for children and youngsters. Youth panel representatives frequently participate in activities organised by the centre.

Email address: Website:

Key successes

A series of three short films about sextortion - "Rape", "Derision" and "Theft" - were developed by the Latvian helpline and received great appreciation from pedagogues and youngsters. The three films combined have received more than 65,000 views on YouTube. The videos can be accessed via the Better Internet for Kids (BIK) resource gallery.

Key partners/supporters

The Latvian Safer Internet Centre's activities are strongly supported by stakeholders from governmental institutions, NGOs, companies and experts from the internet industry, and teachers, educators and specialists working in the education sector.

Location: Riga, Latvia Email address: Phone: 371 6728 1312 Website:

Additional links/resources