SIC+ programme: Brazil - SaferNet Brasil

Location

Salvador, Bahia, Brazil

Email

sidbr@safernet.org.br

Website

https://www.safernet.org.br

About the organisation

SaferNet is the first-ever NGO in Brazil to establish a multistakeholder approach to protect human rights in the digital environment. It created and has coordinated since 2005 the National Human Rights Cybertipline, the National Helpline and the Brazilian awareness node, and has more than 16 years of experience in capacity-building programmes with educators, young people, legislators, policymakers and social workers. It is leading the debate on online safety and security in many national and international fora. SaferNet has formally signed agreements with the General Prosecutor's Office, the Department of Education and many companies in the private sector. Since 2009, it has coordinated Safer Internet Day in Brazil. 

Awareness raising

Training the trainers for educators and social workers both by e-learning (ead.safernet.org.br), national wild activities in public schools led by youth ambassadors at the Digital Citizen programme (www.cidadaodigital.org.br), well-being awareness journey at the project “Internet we create” (www.ainternetqueagentefaz.org.br/).

We also have national campaigns with partners at Instagram (@safernetbr)  and Tik Tok (@safernetbr) profiles.

Our Safer Internet Day website is available at www.diadainternetsegura.org.br.

Helpline

In 16 years, SaferNet has helped 35,057 people in 27 units of the federation, while 9,558 children and adolescents, 2,420 parents and educators, 4,468 young people and 18,611 other adults were assisted through its help and guidance channel.

There were 2,478 contacts in 2021; the main topics included misuse of personal data, non-consensual sharing of intimate images (NCSII), fraud and scams, mental health issues, and cyberbullying. In 2021, 3,000 interactions were received via a new Whatsapp bot focused on talking about mental health issues. 

Hotline

In 16 years, SaferNet has received and processed 4,441,595 anonymous reports, involving 935,496 different pages (URLs) written in 10 languages and hosted on 86,098 different domains, from 291 different TLDs (top-level domains) and connected to the internet through 89,473 different IP numbers, assigned to 108 countries on 6 continents.

The main topics of 150,095 reports in 2021 were 14,476 anonymous reports of neo-Nazism on the internet (60.7% higher than registered in 2020),101,833 on child abuse, and 5,347 on LGBTphobia.

Youth participation

29 youth ambassadors (19-25 years old) of the Digital Citizen programme were trained between 2020 and 2021 (www.cidadaodigital.org.br).  There were 1,255 youth applicants and 225 were selected. In total, there were 1,431 Ambassador activities involving 451 partners, across 171 cities and 25 Brazilian states. 126,000 students participated in the activities, and 66,000 educators and 4,700 other public were engaged.

The main topics covered included mental health and well-being, media literacy, positive online relationships, and cyberbullying.